By Luis Johnson, founder of Lunere Digital. Published
Lunere vs Google Local Services Ads isn't really a fight, because the two catch different homeowners. Local Services Ads catch the man who already typed foundation repair near me into Google. The Foundation Fix Pipeline reaches the man who has a sloping hallway floor and hasn't typed anything, because he blames the humidity or the old house or the dog. One harvests demand that exists. The other creates demand that was sitting there unspoken.
If you can only run one, run Local Services Ads first. Search intent is the cheapest intent there's. The reason to add something on top is that in most markets there aren't enough people searching this month to keep an estimator busy.
The short version
- Foundations services is a listed Local Services Ads category in the US, per Google's own help centre.
- Google says you pay only for leads related to your business and the services you offer, and only when a customer gets in touch from your ad.
- Google has stopped crediting two of the reasons contractors disputed most: job type not serviced, and geo not serviced.
- The pipeline runs in your own ad account on your own card, bills per booked qualified inspection, and takes no retainer.
- Running both is normal. Local Services Ads is a floor, not a ceiling.
Two different homeowners
Think about who actually calls you. A share of your work comes from somebody who finally searched, usually after a realtor or an insurance adjuster said the word foundation out loud. That is the Local Services Ads customer, and he is ready. You want to be in front of him, with the badge, every single day.
Then there is everybody else. Doors that stick in August. A gap at the baseboard that got wider. A crack above the window that the wife keeps pointing at. These people are not searching, because they have not named the problem yet. Ads that show them a picture of their own wall and say that is settlement, not the house breathing, are how you reach them. That is the whole mechanism of the pipeline, and it is why the two sources do not cannibalise each other.
Google changed the credit rules, and it matters
Google's own page on automated Local Services Ads lead credits says leads are first assessed when the customer makes initial contact, that leads judged invalid or low quality aren't charged, and that charged leads can be reassessed and credited later. It also says credits usually land on your account balance within 30 days and that the original charge still shows on your invoice.
The line to read twice is this one: Google no longer supports credits for job type not serviced and geo not serviced leads. Those two were the bread and butter of a foundation shop's disputes, because an irrigation question or a call from four counties over used to be creditable. Now they are not, so your service area and job type settings have to carry weight they did not carry before. Google says plainly that tightening those settings can reduce the number of leads you receive, which is the trade.
There is one more line worth knowing. Google says that if you regularly fail to answer calls or respond to messages, your ad ranking may be affected. Speed to lead on that channel is not just about closing, it is about staying visible.
So which one do you run?
| Google Local Services Ads | The Foundation Fix Pipeline | |
|---|---|---|
| Which homeowner it reaches | The one already searching | The one who has not named the problem yet |
| What you are billed for | A lead, per Google's own terms | A booked qualified inspection that happens |
| Who owns the account | You, inside Google | You, on your own card |
| Who qualifies | Your category and service area settings | Four questions on the form, before a calendar is ever shown |
| Who books the time | The homeowner, or you on the call | The homeowner, or an AI agent that only books |
| Getting a bad one off the bill | Automated credits, with job type and geo no longer creditable | Refunded on a no-show or unqualified booking reported within 72 hours |
| Ceiling on volume | How many people search in your area | How many homeowners in your area have symptoms |
| Verification | The Google Verified badge, in eligible categories | None, and no badge to show you |
| Setup | Licence, reviews, billing, budget | A build week before anything runs |
What to do with the next $100 a day
- You're not on Local Services Ads at all
- Go there first. Searching homeowners are the cheapest buyers in this trade and you're leaving them to the shop next door.
- Local Services Ads is maxed out and your cost per lead keeps rising month over month
- You've run out of searchers. Add a source that reaches people who aren't searching, or accept the ceiling.
- Your disputes are mostly job type not serviced or wrong area
- Fix the settings first, because Google no longer credits those two, and re-measure before you spend anywhere else.
- You've fewer than the reviews your category requires
- Work on reviews before anything else, because the badge is doing a lot of the selling and you can't buy your way past it.
When Google Local Services Ads is the better buy
- The homeowner typed the words himself, so the intent is as high as it gets and the cost per job usually reflects that.
- The Google Verified badge does trust-building work on your behalf that no ad of mine can copy.
- You can pause it when the schedule fills and switch it back on in a week with nothing lost.
- Google publishes its terms and its credit rules where you can read them, which is more than most vendors offer.
- If you've years of reviews, you're sitting on an advantage there that a new ad campaign can't replicate.
- It needs no landing page, no creative and no build, so the whole thing is live in days.
Does Google Local Services Ads cover foundation work?
Yes. Foundations services appears in Google's own published list of US Local Services Ads categories, alongside general contractor and water damage services. Eligibility still depends on your area and your licence.
Can I still get credit for a lead that was the wrong job?
Not for that reason. Google's lead credits page states it no longer supports credits for job type not serviced and geo not serviced leads. Its automated system still declines to charge some leads up front and can credit others after review, usually within 30 days.
Should I pick one or run both?
Run both if you can fund both. They pull from different pools, so the second one isn't stealing from the first. If you can only fund one, fund the one where people are already searching.
Is the pipeline cheaper per job than Local Services Ads?
I've no measured result to show you, so I'm not going to claim it's. Put both in your own tracker, count signed jobs against total spend, and let your own numbers answer it.
If Local Services Ads has hit its ceiling in your area, book a 30-minute call and we will look at what's left on the table.
Book My Strategy CallSources
- Foundations services is a listed US category for Local Services Ads, and Google states you pay only for leads related to your business and only when a customer gets in touch from your ad. Google also states that regularly failing to answer calls or respond to messages may affect ad ranking. Google Local Services Help.
- Google no longer supports lead credits for job type not serviced and geo not serviced leads. Credits are usually applied within 30 days and the original charge still appears on the invoice. Google Local Services Help.
Read next
- Google Local Services Ads for Foundation Repair, and the AlternativeHow Google Local Services Ads charges a foundation repair shop, in Google's own words, where the credit rules stop, and what per-inspection pricing changes.
- What This Costs, and How the Math WorksHow the money works: a one time setup, then a flat fee per qualified inspection that happens, no retainer, and ad spend that goes to the platform on your own card.
- Break-Even Calculator for a Booked InspectionThe most you can pay for one booked inspection before the job stops paying, worked out from your job value, margin, show rate and close rate.
- How These Comparisons Are ResearchedWhere the numbers on the comparison pages come from, how vendors are picked and ranked, how often it's rechecked, and the conflict of interest in all of it.
