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What This Costs, and How the Math Works

By Luis Johnson, founder of Lunere Digital. Published

There are three numbers in this and only three. A one time setup fee to build the thing. A flat fee for each qualified inspection that actually happens. And your ad spend, which goes straight to the ad platform on your own card and never passes through me.

There's no retainer. You're not charged per lead, per click, per call or per form fill. I'm not going to print the exact figures here, and the reason is further down this page.

The short version

  • One time setup, then a flat fee per qualified inspection that happens.
  • No retainer and no monthly minimum.
  • Ad spend is yours, on your own card, direct to the platform.
  • A no-show or an unqualified booking is refunded when you report it within 72 hours.
  • Billing runs weekly in arrears, with the list of what you're paying for.

Why the numbers are on the call and not on this page

Because the fee is the small half of what this costs you, and quoting it alone would tell you almost nothing useful.

What decides whether this is cheap or expensive for your shop is the arithmetic underneath: what a signed job is worth to you, what share of inspections you close, and what a homeowner costs to reach in your ZIP codes. A shop signing $18,000 jobs at a 35 percent close rate and a shop signing $6,000 jobs at 15 percent are looking at the same fee and two completely different businesses.

So on the call we put your numbers in, out loud, and you can see the result before anybody talks about signing anything. If the math doesn't work in your market I'd rather tell you that on the call than take a setup fee from you.

The all-in math, in words

Start from the only number that matters to you, which is what it costs to sign one job.

Take your ad spend for the month and add the inspection fees you paid in that month. Divide by the jobs you signed off them. That's your cost per signed job, and it's the number to compare against whatever you're paying Angi, a retainer agency or a call center today.

The honest part: the inspection fees scale with the bookings, so a slow month costs you less and a heavy month costs you more. The ad spend doesn't. It runs at whatever daily number you set, and it's the bigger line.

The same sum, with made up inputs so you can see the shape

Your average signed job
$15,000 (example input)
Inspections you close
30% (example input)
Bookings that happen
70% (example input)
Your gross margin
35% (example input)
  1. One signed job at these inputs leaves you $5,250 of gross profit.
  2. At a 70 percent show rate and a 30 percent close rate, it takes about 4.8 booked inspections to sign one job.
  3. So every booked inspection has to cost less than about $1,100 all in, ad spend included, before the job stops paying for itself.

Put your own four numbers into the break-even calculator and you'll have the ceiling for your shop in about a minute.

What you're charged for, and what you're not

You're charged forYou're never charged for
A qualified inspection that actually happensA lead, a click, a call or a form fill
One flat fee per inspection, the same every timeA monthly retainer or a minimum
Nothing elseA booking the homeowner no-showed, reported within 72 hours
A booking that wasn't qualified, reported within 72 hours
A quote you lost, which was never mine to charge for

Billing runs weekly, in arrears, once the 72 hour window on each booking has closed. You get the list of the inspections you're paying for in the same message, with names on it, so a charge is never a lump sum you have to take on trust.

The ad spend is yours and it stays yours

The campaigns live in your own ad account, billed to your own card. I get partner access, which you can pull back in one click.

That's deliberate and it costs me something: an agency that funds the spend out of its own pocket looks cheaper on day one, and it also owns the account, the data and the audience it built with your money. When you leave, it keeps all of it. That trade is worth reading properly before you pick either way.

Is there a contract?

There's a written agreement so we both know what happens if something goes wrong, and there's no long term lock-in anywhere in it. You're not buying a year of anything.

What do I need to be able to spend on ads?

Enough that the campaigns can learn and keep running without stopping. We go through the number for your market on the call, because it depends on your ZIP codes and what the work is worth there.

What if the inspections don't come?

Read the guarantee. It names a number, a date it starts from, and what you get back when I miss it.

Why will you not just put the price on the page?

Because a number with no context gets compared against a $40 shared lead and loses, and the shop that compared them would have been better off either way. I'll give you both figures inside the first few minutes of the call.

Bring your average job value, your close rate and what you spend on leads today. You'll leave the call with the real figures whether or not you buy anything.

Book My Strategy Call

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You Pay When an Inspection Actually Happens

Your crews do the repair work right, and now it is time to fill the calendar with homeowners ready to book.

  • Ads run in your own ad account, on your own card
  • A text at 60 seconds and a call at 5 minutes, 9 AM to 9 PM
  • Every homeowner owns the house and named a symptom before you see him
  • You pay per qualified inspection that happens, never per lead
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