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Lunere vs Angi for Foundation Repair Contractors

Lunere vs Angi for foundation repair: a marketplace that bills on contact details against a pipeline that bills on a booked qualified inspection you attend.

Where the homeowner starts

Angi:On Angi, searching

The Foundation Fix Pipeline:On an ad with your name on it

Whose brand he remembers

Angi:Angi

The Foundation Fix Pipeline:Yours

What you're billed for

Angi:The connection

The Foundation Fix Pipeline:A booked qualified inspection that happens

By Luis Johnson, founder of Lunere Digital. Published

Lunere vs Angi is a difference in what gets billed. Angi is a marketplace: homeowners come to Angi, Angi puts them in front of contractors, and a contractor pays for the connection. The Foundation Fix Pipeline is not a marketplace. Ads go out under your company name to US homeowners already seeing a crack or a sloping floor, they qualify themselves on a form before any calendar appears, and you are billed per booked qualified inspection that actually happens.

So on Angi the homeowner is Angi's. In the pipeline he is yours, because the ad he clicked had your name on it and the campaign runs in your own ad account on your own card.

The short version

  • Angi owns the homeowner relationship and the brand on the page. The pipeline runs ads under your name.
  • Angi bills on the connection. The pipeline bills per booked qualified inspection, with no retainer and no cost per lead, call or form fill.
  • The FTC approved a final order against HomeAdvisor, Inc., which also trades as Angi Leads, on 21 April 2023, requiring up to $7.2 million in redress.
  • The pipeline's guarantee, in full: 10+ Booked Inspections Every Month. Or I Pay You Back. From day 90, every booking I am short of 10 in a month, you get $200 back. 8 booked means $400 back, up to everything you paid me that month. At $100 a day or more.
  • Angi has national demand on tap today. The pipeline is new and has no measured result to show you.

Who the homeowner thinks he hired

On a marketplace the homeowner searches, reads reviews, and submits a request to the platform. He remembers the platform. If he needs somebody again in two years he goes back to the platform, not to you, and you buy him a second time.

The pipeline runs the other way round. The ad carries your company name, the page he lands on carries your company name, and the inspection is booked with you. When his neighbour asks who fixed the wall, the answer is your name, because that is the only name he ever saw.

This is not a knock on Angi. Owning the demand is Angi's actual business and it's good at it. It just means the asset you're building with every dollar belongs to somebody else.

What the FTC order covers

On 21 April 2023 the Federal Trade Commission approved a final consent order against Denver-based HomeAdvisor, Inc., a company it describes as affiliated with Angi, settling allegations of deceptive and misleading tactics in selling home improvement project leads to service providers. The order required the company to pay up to $7.2 million in redress and barred it from making false or misleading claims about its leads.

Read the limits of that carefully. It's a consent order, which settles the allegations rather than finding the company liable, and it concerns conduct the FTC's March 2022 complaint traced back to mid-2014. It is not a statement about Angi's service in 2026. I include it because a contractor deciding where to put money should know the regulatory history of the market he is buying in, and because the underlying complaint, that providers were told leads would match their services and area when many didn't, describes the exact frustration most foundation shops already have.

Which column describes your shop?

AngiThe Foundation Fix Pipeline
Where the homeowner startsOn Angi, searchingOn an ad with your name on it
Whose brand he remembersAngiYours
What you're billed forThe connectionA booked qualified inspection that happens
RetainerMembership and fees per Angi's own termsNone
Who owns the ad accountAngiYou, on your own card
Who owns the audience dataAngiYou, and it stays yours if we part
QualifyingPer Angi's matching and your profile settingsFour questions on the form, before a calendar is ever shown
Bad unitPer Angi's own published refund and credit rulesA no-show or unqualified booking is refunded when reported within 72 hours
Trades coveredEvery home serviceFoundation repair, waterproofing, crawl space, concrete leveling
Track recordA national marketplace with years of volumeNew, with no measured result to quote
Angi and the Foundation Fix Pipeline on the terms that matter

Where to put the next dollar

You need calls this week and you have nothing else running
Stay on Angi while you build something else, because a pipeline takes a build and a marketplace does not.
Your estimator sits idle two days a week and your Angi cost per signed job keeps climbing
The constraint is quality of at-bat, not volume, so move spend to something exclusive and booked.
You cannot fund $100 a day of your own ad spend
Stay on Angi. The pipeline asks you to fund your own ads on your own card, and under $100 a day the guarantee does not apply.
You want the audience you paid to build to still be yours in two years
Run ads in your own account, whoever manages them, because a marketplace will never hand that over.

When Angi is the better buy

  • You want volume today with no build, no ad account and no setup week.
  • You cover a long list of trades and want one source feeding all of them instead of a campaign per service.
  • You have strong reviews on the platform already, which is an asset you would be walking away from.
  • You want a published price you can read before you talk to anybody, which Angi offers and I do not.
  • You want a vendor with years of operating history, which matters, and which I honestly do not have yet.
  • You are testing a new metro and want to know if the demand is there before you fund ads into it.

Is Angi the same company as HomeAdvisor?

They are connected. The FTC's January 2023 release describes HomeAdvisor, Inc. as affiliated with Angi, formerly Angie's List, and says HomeAdvisor also does business as Angi Leads and HomeAdvisor Powered by Angi. So the lead products sit under one roof.

Can I run both Angi and a pipeline at the same time?

Yes, and for the first couple of months I would. Keep them in two columns and compare cost per signed job rather than cost per lead, because that is the only comparison that pays your crew.

Who pays for the ads in the pipeline?

You do, on your own card, in your own ad account. I never touch the spend. That is the trade: you carry the media cost, and in exchange the account, the pixel and the audience stay yours.

What is the guarantee exactly?

10+ Booked Inspections Every Month. Or I Pay You Back. From day 90, every booking I am short of 10 in a month, you get $200 back. 8 booked means $400 back, up to everything you paid me that month. At $100 a day or more. Those conditions are part of it and I never state it without them.

If you want to see what the same spend looks like running under your own name, book a 30-minute call.

Book My Strategy Call

Sources

  1. The FTC approved a final consent order against HomeAdvisor, Inc. on 21 April 2023, settling allegations of deceptive tactics in selling home improvement leads and requiring up to $7.2 million in redress. Federal Trade Commission.
  2. HomeAdvisor, Inc. is described as affiliated with Angi, formerly Angie's List, and also does business as Angi Leads and HomeAdvisor Powered by Angi. Federal Trade Commission.

Read next

You Pay When an Inspection Actually Happens

Your crews do the repair work right, and now it is time to fill the calendar with homeowners ready to book.

  • Ads run in your own ad account, on your own card
  • A text at 60 seconds and a call at 5 minutes, 9 AM to 9 PM
  • Every homeowner owns the house and named a symptom before you see him
  • You pay per qualified inspection that happens, never per lead
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