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Foundation Repair Leads That Belong to One Shop

By Luis Johnson, founder of Lunere Digital. Published

Most foundation repair leads you can buy are sold to three or four shops at the same time, so the homeowner has already talked to your competitor before your estimator has the address. What I sell is different. It is a booked, qualified inspection: a dated slot on your calendar with a homeowner who owns the house, named a symptom he is seeing, said how soon he wants it handled, and is the one who decides on repairs. One shop gets that booking and it is never resold. You pay per inspection that actually happens, there is no retainer, and nothing is charged for a form fill or a phone call.

The short version

  • A shared lead is a coin flip, not a customer, because four shops called the same homeowner inside the hour.
  • Qualification happens on the form, before a calendar is ever shown, so a booking is qualified by the time you see it.
  • Every booking goes to one shop and is never resold to anybody else.
  • There's no retainer and no cost per lead, per call or per form fill. You pay per qualified inspection that happens.
  • A no-show or an unqualified booking is refunded, no questions asked, when you report it within 72 hours.
  • Ads run in your own ad account on your own card, so you keep the account, the history and the data.

What you're buying when you buy a lead

A lead is a phone number and a name. Somebody still has to call it, qualify it, sell the appointment, confirm the appointment and then hope the homeowner is home. You're buying the first ten seconds of that work and paying for the other nine steps with your own time, which is why two shops can buy the same list and get completely different months out of it.

The second problem is the arithmetic of sharing. When the same homeowner is sold to four shops, your close rate on that list isn't your close rate on your own work. It's your close rate divided by how fast the other three answered. I'd rather remove that division, so the homeowner picks a time on a calendar only you can see and nobody else ever gets his address.

A booking is a different object. It arrives as a dated slot with a name, an address and a time. Your estimator drives out, looks at the crack, writes the number and closes it in the home the way he already does. Nothing about how you sell has to change.

What does a settling homeowner actually say?

Homeowners don't search for differential settlement. They say the front door quit latching in August, or that a crack in the brick got wide enough to worry about. The form is written in those words, because a question a homeowner can't answer is a question that kills the booking.

Here's how each thing he says turns into the next question, and what the answer tells your estimator before he burns a tank of fuel.

What the homeowner saysWhat the form asks nextWhat that tells your estimator
There's a crack in the brick I can fit a pencil intoHow long has it been opening up?A stair-step crack in brick that's still widening is usually active movement, so the visit is a real pier count and not a caulk conversation.
The front door sticks and the deadbolt misses the plateWhich doors, and does it happen in both seasons?Doors out of square on one corner point at one settled area, so the quote is likely smaller and easier to sign than a whole-house job.
The floor slopes toward the middle of the houseIs there a crawl space under that floor, or is it on a slab?That one answer sorts a slab job from a pier and beam job before anybody drives out.
Gaps opened at the baseboards and at the ceiling trimWhich rooms, and are they on the same side of the house?Gaps on one outside wall is the cheap tell for perimeter settlement, which narrows what you load on the truck.
The patio and the front steps pulled away from the houseDid that start after the dry spell or after the heavy rain?Detached flatwork on its own is often a leveling job rather than piering, so you get to decide who you send.
My neighbor two doors down had piers put inHas an engineer been out to your house yet?A homeowner holding an engineer report is usually weeks from signing, not months, so that slot is worth protecting.
Foundation repair: from the homeowner words to a qualified slot

Job value

This Old House, updated 8 October 2026, puts the average foundation repair job in the United States at $5,179, with most homeowners paying between $2,224 and $8,134, and underpinning priced at $1,000 to $3,000 per pier. The same page puts a full lift and level of a house at $20,000 to $23,000.

Those are national numbers and your market isn't the nation, so use your own trailing average instead. Pull the last twenty signed jobs, take the mean, and run that through the break-even calculator. What matters is the gap between what one signed job pays you and what it costs you to put your estimator in front of one homeowner who owns the house and has a real symptom.

When does the phone ring for pier work?

In the clay belts the symptom follows the weather rather than the calendar. A long dry spell shrinks the soil under the perimeter, the house drops on one corner, and that's when doors stop latching and brick opens up. Then the first soaking rain swells the clay back, some of the cracks close, and the homeowner talks himself out of calling anybody.

The way I see it, that's the whole argument for being in front of him the week it happens rather than the month after. Demand in this trade doesn't build up politely and wait for you. It shows up for a few weeks, the house moves back, and the worry goes quiet until next summer.

How a booking lands on the calendar

Ads run to homeowners who are already seeing a problem, in your own ad account, on your own card. The homeowner answers four questions on a page before any calendar appears: does he own the home, which symptom he is seeing, how soon he wants it handled, and who decides on repairs. His ZIP gates the service area, so nothing outside your map gets a slot.

If he doesn't pick a time himself, he gets a text at 60 seconds and a call at 5 minutes, 9 AM to 9 PM in your timezone, 7 days a week. The caller is an AI voice agent and it books only. It never qualifies, never quotes, never diagnoses, and it says it's AI when somebody asks.

Billing runs weekly in arrears, one charge for that week of bookings whose 72-hour window has closed, with the list of them attached. If one was a no-show or shouldn't have passed the form, you say so inside 72 hours and it comes off. The guarantee has its own conditions and they're written out in full on that page.

Can I buy the lead instead of the booking?

No. The thing I sell is the booked inspection, because the hard part is getting a qualified homeowner to hold a time, and that's the part I'm taking off you.

What happens if the homeowner isn't home?

Report it within 72 hours of the appointment and the charge comes off, no questions asked. If your own side caused the miss, the charge stands.

Do you promise me a territory?

No. I don't sell areas and I'll not tell you a ZIP is reserved. What I do promise is that a booking made for you is never resold, which is the part that costs you money when it turns out to be false.

What if my estimator is already full?

Then this is the wrong month to start, because the only thing more bookings can do for a full calendar is push the quote further out. Come back when you've open days.

Sources

  1. Average foundation repair job of $5,179, most homeowners paying $2,224 to $8,134, underpinning at $1,000 to $3,000 per pier, and a full lift and level at $20,000 to $23,000. This Old House.

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You Pay When an Inspection Actually Happens

Your crews do the repair work right, and now it is time to fill the calendar with homeowners ready to book.

  • Ads run in your own ad account, on your own card
  • A text at 60 seconds and a call at 5 minutes, 9 AM to 9 PM
  • Every homeowner owns the house and named a symptom before you see him
  • You pay per qualified inspection that happens, never per lead
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