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Foundation Repair Advertising Ideas That Start With the Symptom

By Luis Johnson, founder of Lunere Digital. Published

Most foundation repair advertising ideas fail for one reason: they lead with the service, and the homeowner does not know he needs it yet. He has a door that stopped latching in August and he blames the humidity. Show him the word foundation and he scrolls past, because that word belongs to somebody else.

So every angle here opens on a thing he can see in his own house, in the words he would use telling his wife about it. The name of the repair comes later, after he has recognized himself.

The short version

  • Lead with the symptom in his words rather than the repair in yours.
  • One symptom per angle, because a list of six reads like a brochure and sticks to nothing.
  • Photos of real houses in your county beat anything that looks bought.
  • Whatever the ad showed has to be the first thing on the next screen, or he leaves.
  • Write down which angle produced which booking, because that is how next month gets cheaper.

Twelve angles, each built on one thing he can see

Read the left column out loud. When it does not sound like something a homeowner would say standing in his own hallway, it was written for you and not for him.

What he would sayThe angleWhat the next screen must show
The front door has not latched since AugustOne door out of square, filmed closing and catching on the strike plateA short page that asks which doors and how long, before anything else
There is a crack in the brick going up like stairsA close photo of a stair-step crack with a pencil laid in it for scaleA question about how wide it is and whether it is still opening
A marble rolls to the corner of the living roomThe marble test, filmed on a real floor, with no narration over itA question about which rooms, and whether it is slab or crawl space
Gaps opened where the trim meets the wallBefore and after of a baseboard gap closing up after a liftA question about which rooms and whether they share an outside wall
The patio pulled away from the back of the houseA hand span held in the gap between the slab and the sidingA question about whether it started after a dry spell or heavy rain
My neighbor just had piers put inA street level shot: same builder, same year, same soilA question about whether an engineer has been out to his house yet
The chimney is leaning away from the houseA plumb line dropped against the chimney, shot from the yardA question about how far it has gone and whether the flashing opened
Windows stick and one of them cracked on its ownA window that will not sit square in its frame any moreA question about which side of the house those windows are on
There is a crack across the garage floorA slab crack with one side sitting visibly higher than the otherA question about how much height difference there is across it
The crawl space is damp and the floors feel softA phone light under the house showing water standing on plasticA question about whether anybody has been under there this year
We are selling and the inspector wrote something upA page of an inspection report with the movement line showingA question about the closing date, because that one decides everything
The dirt has pulled away from the foundation all roundA dry gap between soil and footing after a long dry spellA question about how long that gap has been open
The symptom, the angle built on it, and what the next screen has to do.

Why one symptom beats a list of six

A list asks the homeowner to find himself in it. One symptom hands him his own house. The work of the first three seconds is recognition, and recognition happens on a single specific thing, never on a menu.

Running them separately also gives you something to learn from. Twelve angles on their own will tell you that stair-step cracks book in your county and sloping floors do not, so next month you spend accordingly. All twelve mashed into one piece gives you an average and teaches you nothing.

Where do the photos come from?

Your crews already take photos every day, and those beat anything you could buy, because a homeowner in a 1960s brick ranch recognises a 1960s brick ranch and does not recognise a glossy house from three states away.

Shoot them properly while you are there anyway. Get the crack with something for scale beside it, get the door catching, get the wide shot from the street so the style of the house reads. Get the after. Ask the homeowner first, and keep his address off everything.

What has to happen in the next ten seconds

Before any of these angles is worth running

  • The next screen repeats the exact symptom from the ad, in the same words.
  • It asks whether he owns the home before it asks anything else.
  • It asks which symptom, how soon he wants it handled, and who decides on repairs.
  • He types the ZIP of the house, so the service area is checked against a real address.
  • Somebody or something replies within minutes, not on the next business day.
  • The number that reply comes from is one he can call back and reach a person on.
  • You can tell afterwards which angle each booking came from.

That last line is the one shops skip, and it is the one that compounds. An angle you cannot trace is an angle you will keep paying the same price for forever.

Should the ad say what the repair costs?

No. A number with no house attached to it either scares off a real job or pulls in somebody shopping for the cheapest patch. Price belongs in the driveway, after your estimator has looked at it.

Do these angles work in a market with no clay soil?

The symptoms shift. In frost country you lean on heaving and seasonal movement rather than drought shrinkage, and on the coast you lean on washout under footings. The method holds: name what he can see.

How many angles should run at once?

Three or four, and long enough to tell them apart. Twelve at once in one county splits the spend so thin that none of them teaches you anything.

Read next

You Pay When an Inspection Actually Happens

Your crews do the repair work right, and now it is time to fill the calendar with homeowners ready to book.

  • Ads run in your own ad account, on your own card
  • A text at 60 seconds and a call at 5 minutes, 9 AM to 9 PM
  • Every homeowner owns the house and named a symptom before you see him
  • You pay per qualified inspection that happens, never per lead
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